Role of Information Technology in Communication

In this blog, I will let you know the “Role of Information Technology in Communication”, that how information technology changed the way of communication of the people.

As we all know that we are in the information technology era, and almost in all kinds of works information technology is used.

In every organization, company, and business information technology is used for different purposes. They need information technology for communication networks.

Before different forms of communication were used, post mail, letters telephone, but now it can be done easily with the help of the internet.

Role of Information Technology in Communication

Communication through information technology is called digital communication. Different technological innovation comes in the communication of the people. It plays a very important role in the communication of the people.

People use information technology according to context and availability. Almost all kinds of communication changed to digital communication.

I don’t remember that when I wrote the letter by myself, mostly we use technology for communication.

Information technology assists or we can say facilitated communication services to the people. It itself acts as a medium between the sender and receiver.

One-to-one communication or one-to-many communications can be done easily with the help of information technology.

information technology communication involved computer hardware, computer software, operating system, and the internet.

It enhances the communication of the people.

Storage, Storing the form of communication, retaining the information of the communication, source of transmission, a different source of information through the internet are all come in the information technology.

  • Cell phones
  • Emails
  • Voice Mails
  • Messaging
  • Different Social Media Platforms
  • Teleconference
  • Blogs
  • Personal Websites
  • computer-assisted decision making
  • online communities
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and many more

Are the example of information technology in communication. Bring everyone closer to each other.

But it depends on the context and availability of the technology used for communication.

And how they are connected, comfortable, and the way they like to communicate with each other.

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Impacts of Information Technology in Communication:

Information technology makes our communication easier and faster than before.

Internet technology is the newer form of communication, it has changed the way of communication. It connects people easier and faster.

It’s very beneficial in communication. Depends on the context, it helps people stay in touch with each other.

It has negative effects but we know that positive comes with negatives. But it depends on us how we use technology. If we use it for something else it can be harmful to us, in other vices it is beneficial.

Information technology can be used for both communications.

1. Personal Communication

2. Mass Communication.

Personal communication:

Personal communication refers to the communication between two persons. It can be communication between teacher and student, mother and daughter, father and son, and many more.

In personal communication information technology use as a medium of communication between person to a person. It could be a voice call, email, voice mail, text message, video call, and so on. Depending on the context and availability of the technology.

Mass Communication:

Mass communication refers to the communication to the public, news, entertainment, or awareness. It includes radio, television, newspapers, magazines, books, etc.

In mass communication television, radio, live broadcasting on social media, blogs, and many more.

Initially, television and radio were used for news somehow. Then people analyze why not use it for entertainment or education. They realize it can be used for education and entertainment.

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With the help of information technology, it’s easy to make connections between the people sitting in different are of the world.

Now I am going to discuss the main ways of information technology in communication, through which people can communicate with each other.

Information Technology Communication Types:

The types of information technology in communication are given below:

Role of Information Technology in Communication

1. Internet Communication:

Internet is the global network of changing information and one of the best of communication. Through the internet, communication becomes easier and faster than before.

Many companies, businesses, groups, and communities use the internet for connectivity and communication and sharing of information.

It is the major source of communication and sharing of information nowadays.

It is a very large network, there are thousands of more separate networks connected to it and all networks has owned by ISPs (Internet Service Providers).

And each network is connected to the backbone of the network and to the local area network to transfer the information from one place to another.

Each backbone of the network must agree to share the information with another network backbone.

In this way the internet makes a sea of information for everyone who can use the internet can access the information from any place.

Internet is accessible by computer systems, laptops, tablets, mobile phones, and many more digital devices.

The Internet makes connection and communication easier and faster like nothing before.

Electronic mails, video calls, free phone calls, video conferencing, and text messages bring everyone closer to each other.

People can easily communicate with the help of the internet ignoring the distance.

2. Social Media Communication:

Social media is the best place for connectivity and communication.

Almost all kinds of people use social media for different purposes and communication with other people around the world.

Facebook, Instagram, WhatsApp, and IMO are the most popular social media platforms used for communication.

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On social media platforms also, they can share different kinds of more information with other people around the world.

On social media platforms, people can make connections and communicate with the people they want, easily.

Social media is also a kind of information technology used for communication.

3. Email Communication:

Email is a short form of Electronic Mail. Email is a very popular and widely used medium for communication, email is used with the help of the internet.

Through email people can send messages and media to other people around the world easily.  Email has its own storage inbox to save the email messages of the people send and receive.

Almost all kinds of businesses and companies use email for communications with their customers and trading.

4. Phone Class:

People can communicate with each other through phone calls on their mobile devices.

Mobile phones are multi-purpose communicational technology. A lot of functionalities can be done on mobile phones.

The main purpose of mobile phones is phone calls, people use mobile phones for calling people around the world.

It is also a kind of information technology in communication.


Information technology plays a very important role in communication, from the above article you understand in a better way.

but one thing I want to discuss here is it makes the human immortal in the form of a storage arena.

if a person dies but still their accounts exist in the social media accounts. Maybe he shares their password with someone else and other people use their accounts.

Humans immortalize through the usage of information technology. Other vice information technology plays a very important role in communication.

In today’s world without information technology communication is not possible. Communication depends completely depends on technology.

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So, this is the role of information technology in communication I hope you have gone through it and found this article very informative and helpful.

If you have any kind of question or suggestion you can ask me in the comment section below.

Thanks for reading.

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